FAQ

Filter by Topic
All
  • All
  • Common Questions
  • Monthly Subscriptions



Common Questions

Our main priority is that our plants arrive to you in a happy, healthy condition. You never know what adventures a plant can get into making its way to your home, so we like to pack the plant well with packing paper and old newspapers.

Our plants will be shipped in their nursery grow pot to allow for a safe and comfy ride all the way to your doorstep.

If you paired your plant with one of our planters, the grow pot will be securely nestled inside.

If you've ordered multiple plants (depending on the actual plant) we may pack them together in a the same box or securely tape multiple boxes together.

First, lucky them! Second, on our cart page you’ll find an option to add a gift note. All our gift orders are shipped without pricing information.

Monthly Subscriptions

We currently offer Easy Care subscription option

Every month, subscribers receive one new plant and one ceramic planter. You can choose between three, six or 12 months and your planter colour.

The plants included in our subscription program are a mix of those available on our website (www.thepowerplant.co.nz) Our range changes seasonally and often. We will try our best to provide variety and not repeat the same plant within a 6 month period. Please note planter shapes, design and colours will change frequently

*Subscription boxes can only be delivered within New Zealand. Promotions and discounts do not apply to subscription purchases.

Most cases no. Plants will be shipped in their grow pot, placed inside the ceramic planter. Simply enjoy as is or remove it from the grow pot and pot it inside the planter. It’s up to you!

We will only plant directly inside the ceramic planter if it's a shape that won't house the grow pot smoothly. If you have a preference please let us know.

 

Following your initial purchase, subscriptions will continue every 30 days until a total of three, six or twelve shipments have been completed. An email with tracking details will be sent to you once your monthly box is on its way.
Subscriptions are a three, six or twelve plant delivery commitment. At this time, you cannot skip a month or cancel your subscription for a refund.
Indeed—and they make fantastic presents! You can gift a 3-month, 6-month or 12-month subscription. Just input your gift recipients address on the shipping step of checkout. You can include a gift note in your cart before checking out.